EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

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Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

  • Create a new support ticket (a unique ticket ID will be created automatically).
  • Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.

 

  Languages

  • English
  • Spanish

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Adobe Reader is required to open and view PDF files. This can be downloaded free from adobe.com.

Available Documents

    Tamper Evident Label Applicator

    tamper-evident

    A core requirement of the European Directive 2011/62/EU that will come into force by 2016 is to equip the outer packaging of medicals with a tamper evident feature. Which should ensure the customer that he is the first opening the package.

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    Weber 5300 – Label printer and dispenser

    Legi-Air 5300 - Label printer and dispenser for all labelling tasks

    The new Legi-Air 5300 is a modular Label printer and dispenser distinguished by its extremely versatile applications and a very high operating run time. In addition, the system offers a high degree of operator-friendliness: the operator is supported in his work by several functions such as service interval or operating condition display.

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    SATO MBi Series

    For fast, flawless barcode label printing to go, look no further than SATO’s MB2i and MB4i series of printers.

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    SYMBOL CS4070-HC COMPANION SCANNER

    Barcode scanning at patient bedside is crucial in preventing deadly errors in medication administration and specimen collection. Now, you can put wireless enterprise-class barcode capture in the hands of every nurse and lab technician with the disinfectant-ready CS4070-HC. Small enough to be carried at all times, it can be tucked in a pocket or worn on a lanyard. One press of the dedicated pairing button instantly connects the CS4070-HC to Bluetooth-enabled in-room computers, workstations-on-wheels (WOWs), tablets and more. And with superior scanning technology, healthcare workers can instant capture virtually any barcode, in any condition —1-D or 2-D, electronic or printed.

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